Real Image Logistics International Logo

Privacy Policy

Your privacy is important to us. It is Real Image Logistics International's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Information you provide to us directly through our contact forms, such as your name, email address, and message, is collected to allow us to respond to your inquiries.

Data for the CBM calculator is processed to provide you with a shipping estimate and is not stored long-term.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Process your transactions and send you related information, including confirmations and invoices

3. Security of Your Information

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Third-Party Services

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

5. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

If you have any questions about how we handle user data and personal information, feel free to contact us.

Last updated: July 11, 2025