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Terms of Service

Welcome to Real Image Logistics International. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Real Image Logistics International if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

2. Use of Services

Our services include but are not limited to freight forwarding, customs clearance, warehousing, sourcing, and other logistics services as described on our website. You agree to use our services for lawful purposes only and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.

Quotes provided by our CBM calculator are estimates and are subject to change based on final cargo dimensions, weight, and applicable surcharges. Final pricing will be confirmed in a formal quotation.

3. Intellectual Property

The content, layout, design, data, databases and graphics on this website are protected by intellectual property laws and are owned by Real Image Logistics International, unless otherwise stated. Unless it’s explicitly stated, no part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without our prior written consent.

4. Limitation of Liability

In no event shall Real Image Logistics International, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. Real Image Logistics International, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website or our services.

5. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the Republic of Kenya, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Kenya for the resolution of any disputes.

6. Changes to Terms

We reserve the right to revise these terms and conditions at any time. Revised terms and conditions will apply to the use of our website from the date of publication. Please check this page regularly to ensure you are familiar with the current version.

Last updated: July 11, 2025